Terms of service
Terms of Service
Last Updated: May 9, 2026
Welcome to Colony Coffee Co. By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully before using this site.
1. General Information
This website is operated by Colony Coffee Co., LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Colony Coffee Co., LLC.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein or available by hyperlink.
If you do not agree to these Terms, you may not access the website or use our services.
2. Online Store Terms
You agree not to use our products or website for any unlawful purpose or in violation of any applicable federal, state, or local laws or regulations.
You may not transmit any malicious code, viruses, or destructive technology through our website.
A breach or violation of any of these Terms may result in immediate termination of your access to our Services.
3. Product Information & Availability
We strive to present our products, pricing, descriptions, and imagery as accurately as possible. However, we cannot guarantee that all information available on the site is complete, current, or entirely error-free.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, modify pricing, or change product offerings at any time without notice.
Because many of our coffees are roasted in small batches, availability may vary.
4. Orders & Billing
By placing an order, you agree to provide accurate, current, and complete billing and shipping information.
We reserve the right to refuse, limit, or cancel any order at our sole discretion, including orders that appear fraudulent, unauthorized, or intended for resale.
If we make changes to or cancel an order, we may attempt to notify you using the email address or phone number provided at checkout.
5. Shipping & Delivery
Shipping estimates provided at checkout are estimates only and are not guaranteed delivery dates.
Colony Coffee Co. LLC is not responsible for delays caused by shipping carriers, weather conditions, holidays, or circumstances outside our control.
Customers are responsible for providing accurate shipping information. Additional shipping charges may apply for returned or reshipped packages resulting from incorrect addresses.
For additional information, please review our Shipping & Delivery Policy.
6. Returns & Refunds
Due to the consumable nature of coffee products, opened coffee products are generally not eligible for return.
If an item arrives damaged, incorrect, or there is an issue with your order, please contact us promptly and we will work to make it right.
Please review our Returns & Refunds Policy for additional information.
7. Intellectual Property
All content on this website — including logos, product names, graphics, text, imagery, branding, and design elements — is the property of Colony Coffee Co., LLC and may not be copied, reproduced, distributed, or used without prior written permission.
Unauthorized use of our intellectual property is prohibited.
8. Third-Party Services & Links
Certain content, products, or services available through our website may include materials or links from third parties.
We are not responsible for examining or evaluating the content, accuracy, or practices of any third-party websites or services and assume no liability for any third-party materials or websites.
9. Limitation of Liability
To the fullest extent permitted by law, Colony Coffee Co.,LLC shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from the use of our website, products, or services.
Our total liability for any claim relating to a purchase shall not exceed the amount paid for the product purchased.
10. Indemnification
You agree to indemnify, defend, and hold harmless Colony Coffee Co., LLC and its affiliates, owners, employees, and service providers from any claim or demand arising from your breach of these Terms or your violation of any law or rights of a third party.
11. Changes to These Terms
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
Changes will take effect immediately upon posting to this page. Your continued use of the website following any updates constitutes acceptance of those changes.
12. Governing Law
These Terms of Service and any separate agreements whereby we provide services shall be governed by and construed in accordance with the laws of the United States and the State of Florida.
13. Contact Information
Questions regarding these Terms of Service may be directed to:
Colony Coffee Co., LLC
colonycoffeeco@gmail.com
582 Lynnhaven Pkwy, Suite 100, Virginia Beach, VA 23452
At Colony Coffee Co., we believe trust is earned through craftsmanship, honesty, and service. Thank you for supporting our mission and becoming part of the journey ahead.